MedeServe
medical bureau service
Outsourced
practice administration
Optimise your practice administration and free up your time for focused patient care with Altron HealthTech’s bespoke medical bureau service, MedeServe. Our expertise in practice administration, claims management, credit control, tax, and accounting ensures that your practice operates smoothly, and maintains a steady cash flow.
Our team is committed to meeting your practice’s specialised needs, which is why we offer customised packages to suit every budget. Because we don’t believe in a one-size-fits-all approach to practice management, every customer is assigned a dedicated MedeServe staff member, specially trained to help you stay on top of your administration.
Get your claims paid and
your tax affairs in order
MedeServe offers a full suite of medical practice management services. We can help you curate a customised service package based on your unique needs.
MediServe
Key Benefits
Practice administration
- Board of Healthcare Funders (BHF) registration
- Medical scheme registration
- Customised practice reports (including automated management reports and financial reports)
- Full access to Altron HealthTech’s practice management application (Elixir Live)
Claims management
- Intelligent billing for specialist practices
- Billing coding advice
- Claims capture and submission
- Claims rejection management
- Claims auditing
- Reconciliation of manual and electronic eRAs
Credit control and collection
- Follow up of outstanding amounts owed by patients (via phone calls, SMS’s, or emails)
- Medical scheme collections
- Monthly statements
- Letters of demand (when required)
Accounting services
- Monthly management accounts
- Provisional tax registration
- VAT registration
- Tax returns