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HealthONE
A smart, secure & intuitive electronic health record solution

Make the move from paper to digital without changing your practice’s integrity, or the way you work.

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The future of cloud-based EHR

HealthONE is an integrated electronic health records (EHR) platform that works with the Elixir Live practice management application to save time and improve productivity. HealthONE empowers you to focus on what really matters – your patients.

Now you can streamline your appointment scheduling, store existing patient data, automate your patient treatment plans, and submit backlogged claims, all from a centralised, user-friendly interface. And, with the latest in optimised data security, HealthONE helps you uphold doctor-patient confidentiality.

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New Features:

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Application navigation bar update
We’ve updated the navigation bar to de-clutter the workspace by grouping less frequently used menu items under a ‘More’ option beneath your username. Here, you can access ‘Profile settings,’ ‘Latest system updates,’ ‘Provide Feedback,’ ‘Sign out,’ and the application release version number.
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Dashboard navigation
Previously, the dashboard only showed today’s metrics and consultations. The new update lets you navigate to different dates to view metrics and access past or future appointments directly from the dashboard.
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New patient creation
Users can now create new patients directly in the system without PMA intervention. Go to ‘Patient search’ and click ‘+New patient’ to get started.
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Acute medications
We’ve added acute medications to the patient file, alongside chronic medications. You can now capture both types in a single ‘Medications’ screen.
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Introduction of single exit prices
In our commitment to improve functionality, the prescription module now shows the Single Exit Price (S.E.P) of individual products during searches.
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Introduction of medication generics
To assist with prescribing, you can now find linked generic medications based on your search results. Simply click on linked generics during a single search.
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Patient contact numbers introduced to document headers
We have updated our documents to include the patient’s cell/contact number in the header section.
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Vitals
Additional metrics added - Blood Glucose, HbA1C, Oxygen Saturation, Respiration Rate as well as Urinalysis. We’ve expanded the vitals and metrics screen with customizable metrics based on user profile settings. New additions include Blood Glucose readings for fasting and non-fasting periods, HbA1c, Oxygen Saturation, Respiration rate, and a collection of urinalysis readings with 10 additional metric types for patient records.
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Document encryption

To better protect you and your patients, all internally generated documents emailed from our application are now password-protected. The PDF password will be the patient's South African ID number, passport number, or date of birth, based on available information.

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Tooth number billing

We have added a new functionality to include tooth numbers in billing line items for relevant specialities. When adding a procedure, a validated field for tooth numbers will be available, following the rules from the integrated PMA. This allows direct submission of bills requiring tooth numbers into the PMA.

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Template enhancements

Our template creation page now supports more input types for custom forms. You can now add 'Section Headers' for organizing your form, 'Number Input' fields that only accept numerical entries, and 'Multi-input rows' to combine up to three input types in a single row for greater customisation.

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Canvas images are now applied to patient archive reports within a consultation

If a doctor uses a canvas image in the consultation, this image will also be included in the archive report for a specific consultation. 

Our businesses deliver the outcomes you need

Today and tomorrow

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  • Ability to record previous pregnancies, including success/failure, birth type, gestation, birth details, and additional notes.
  • Supports multiple births (twins, triplets, etc.).
  • Ability to record current pregnancies, including expected number of babies, gender, estimated delivery date (calculated or manual), and additional tags.
  • Allows flagging a current pregnancy as complete and recording delivery details (successful or unsuccessful).
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  • A fetal growth chart is automatically added for current pregnancies.
  • Doctors can manually enter fetal measurements (weeks, height, weight) during consultations.
  • The chart updates dynamically as more data is added.
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On the referral letter you will now be able to import details from previous consultation notes onto your referral notes without having to retype any details. This allows you to share the relevant information with the medical professional you are referring the patient to.

The ability to share any consultation notes by generating a PDF report is now available.

Some of the other exciting new features included in this release are:

  • The ability to create invoice notes and manage billing contacts.
  • Add free text on certain conditions.

On the referral letter you will now be able to import details from previous consultation notes onto your referral notes without having to retype any details. This allows you to share the relevant information with the medical professional you are referring the patient to.

Whenever a new release is available, users of the system will now see a banner message alerting them of the changes in the new software update.

Currently, the doctors receive the pathology results for the patient by email. The doctor can now opt to receive pathology results from Ampath, Lancet, and Pathcare Laboratories directly into your patient’s clinical record.

Pathology Results Import now provides the doctor with a consolidated view of the patient’s clinical record within HealthOne Cloud.

This feature allows the doctor to save the referral letter to be completed at a later time.

The patient information panel now shows you a patient’s date of birth, and age and also provides the user a clickable link directly into the capture screens for Allergies, illnesses and Medications, Surgeries, and History.

Filters and a search feature have been added to the attachment screen to allow the doctor to find specific attachments easier.

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Simplify your patient data management with centralised administrative features and capabilities, like appointment scheduling, clinical note-taking, billing, e-scripting, claims submissions, and more. Generate electronic prescriptions, sick notes or referrals to email or download as needed.

Access your patient records and oversee their treatment – from wherever you are in the world – thanks to HealthONE’s cloud-based eHR functionality. The online dashboard enables you to create and import clinical notes, tools and templates customised to your practice, so you can stay on top of your patients’ health records.

Run your practice from a centralised dashboard that gives you an overview of upcoming appointments, which are automatically synced with Elixir Live (no need for new entries).

With three layers of world-class data encryption deployed at strategic points, HealthONE protects your patients’ personal information, prevents looming cyber threats, and ensures POPIA compliance.

Whether you like to type, take notes by hand or use voice-to-text dictation, HealthONE is flexible and adaptive to your work style, empowering you to be as efficient as possible. Capture patient vitals, load health and body metrics, and attach documents to a patient’s online folder for effective clinical notes management.

HealthONE’s software is device-agnostic, compatible with both Apple and Android devices. Taking easy-to-use innovation to the next level, this is an eHR solution with a user-friendly interface that works the way you prefer to work.

HealthONE is a dynamic plug-and-play platform centred on interoperability and intuitive adaptability. It integrates with SwitchON, as well as the Elixir Live practice management application, enabling collaborative treatment across multiple practitioners within your practice.

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HealthONE automates the invoicing procedure, which means that invoices are automatically created, processed, emailed and tracked. It also enables you to submit claims directly to a patient’s medical aid, or to send the claim to your admin team for review.
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Warning messages on note templates

If a note template is closed by mistake, the user will now be presented with a warning to ensure that this was a deliberate action request to safeguard their data and reduce loss of work.

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Backward Synchronization of appointments

If some capturing of clinical notes needs to be done on past appointments, these appointments will now be synchronized for a week before the current date. An example of this scenario would be if a patient was seen in a hospital and the appointment was made after the event in Elixir Live. These appointments will now be visible in HealthOne to enable the capture of the clinical note.

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Booked-off appointment types can now be used bi-directionally between Elixir Live and HealthONE

The doctor's diary can now be managed from both HealthOne and Elixir Live. This feature provides for "Booked-off" appointments from HealthOne to reflect on both applications, thus allowing for better management of the doctor's diary.

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Canvas images are now applied to patient archive reports within a consultation

If a doctor uses a canvas image in the consultation, this image will also be included in the archive report for a specific consultation.

Sign Up for HealthONE

Developed with you and your patients in mind, HealthONE is a cloud-based EHR system that empowers you to manage your patients’ health optimally and efficiently, from wherever you are, with whatever device you prefer to work on.

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OTHER UPDATES

for you to know about

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Auto save
HealthONE autosaves as you work. Your clinical notes will always be the latest on record, so you don’t have to worry about saving your work every second. This also saves you from medico-legal risks due to lost patient records, data integrity and productivity.
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Service provider selection for multi-discipline billing
HealthOne Cloud has been enabled for any discipline to make use of the billing functionality for consultations and consumables.
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Creating custom clinical templates
Engage with patients in the way best suited for your workflow by creating custom templates to manage different workflows.
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Drug allergy alerts
Get instant allergy alerts when prescribing medication to your patients. *This feature is activated if patient allergies have been added to the record.
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New prescription dosage interface input
Get more time with your patients by using the process a prescription by using a quick selection of buttons to create prescriptions.
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Role and permissions
Configure and assign roles and permissions to staff and colleagues based on their jobs functions.
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Appointments
Book a new appointment directly on the clinical application diary Doctors can now schedule an appointment with patient within HealthONE, without having to send the patient back to the practice administrators. With the appointment feature, you can:
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Patient file extract
With HealthONE, you can export all or specific clinical information regarding the patient and submit to designated healthcare providers so that they have the full history of the patient.
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Open a preview of all uploaded images & PDF documents
HealthONE has added a document viewer that enables the doctor to view saved documents within the EHR. This adds immediate value to the doctor, who can conveniently access and review important documents while they consult.
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Upload an attachment from outside of an active consultation
Pain point- The doctor could only add an attachment in the consultation function of HealthONE. The doctor and/or his staff can attach a document to the patient’s file. It will be helpful for any health-related issues which need a scanned copy or other electronic documents.
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Appointment inheritance
Pain point – A doctor can have an emergency or an unplanned extended consultation with a patient. However, he has patients that need to be seen.
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Ability to switch resource diaries
The doctor can access the diaries for his partners/associates and or locations.
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Ability to switch resource diaries from the Full Calendar View
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Ability to add CC recipients when using email functionality inside of application.

Be on the lookout for more features to be released this year.
You can also stay informed on these new features by Signing Up.