9 May, 2025
As a healthcare professional, you’re used to taking care of the health of your patients. But what about the health of your practice? If you’re not sure, that’s understandable – after all, doctors and practice managers have enough on their plate without worrying about finding opportunities for more revenue. Luckily, there’s a new, easy to use tool from a provider with a strong track record of developing actionable, real-world solutions for the South African market.
A control room for your practice
“Think of the new Engage Mx report as the control room for your practice,” says Dr Benji Ozynski, who developed the platform in partnership with Altron Healthtech. “With Engage MX, everything you need to know about your practice is in one place with one easy to use interface.”
“Engage Mx on Elixir Live has been in the market for a couple of years and already proven popular with doctors eager to embrace the advantages of data-driven healthcare," says Ntombizanele Gxamza, Head of Product Strategy at Altron HealthTech. “The new Engage Mx report functionality on the platform brings data about the financial health of the practice and most importantly the health of a practice's population of patients to a patient-centered approach. At a glance, the report makes it possible to see a range of statistics, presented in the form of easy to read graphics. It can be accessed on any device, making it convenient for even the busiest doctor.”
When using the new Engage MX report, healthcare professionals can see:
- Revenue by week
- Number of patients seen, compared month by month and year by year
- Busiest days, months, and seasons
- Patient profiles by age group
- Gaps in care by age group
- Trends in types of conditions being treated
Using this kind of information, doctors are able to build up a clear picture of the health of their practice, and where there could be opportunities for improvement. In just one pilot project with a GP with a busy practice, the Engage Mx report uncovered over R400,000 lost due to missed patient health reviews. The doctor was able to see which age groups were most likely to need intervention – and prevention - before health problems became more serious.
Better health for patients, healthcare professionals and practices
The report helps healthcare professionals answer a range of questions such as:
- When is the best time for me to take leave?
- What kind of services could I add to the practice offering?
- Are there growing patient needs that my practice could be fulfilling?
- Where and how can I innovate my offering?
- How do I grow my practice sustainably?
- What kind of resources am I going to need in order to grow?
- When and how should I be communicating with my patients?
- Could my practice benefit from running marketing campaigns?
Because the data is so clearly visualized and easily accessible, busy healthcare providers don’t need to take hours out of their professional or personal time to make sense of the numbers.
Ultimately, the beauty of the new tool is that better health outcomes for patients can also improve the financial health of the practice - and also the time and administrative burden on doctors, because it can help reduce the hours currently spent on doing these tasks manually. Adds Dr Ozynski: “Doctors who’ve already used the EngageMx report have told me that it makes it easier to plan their leave, for example, or look for new opportunities to expand services, while making their patients feel valued.”
Data-driven healthcare is perhaps the most exciting global trend in healthcare today. Practical, user-friendly tools like Engage Mx make it possible for South African doctors to take what they do best – bring the human touch to healthcare, while enabling them to future-proof their practices in an increasingly complex clinical and regulatory environment. A financially healthy practice is a sustainable practice, and that’s good for everyone.
Learn more: https://eu1.hubs.ly/H0jd6vb0
About Ntombizanele Gxamza Head of Product Strategy at Altron HealthTech
Ntombizanele is a seasoned technology, strategy and product management professional and valued member of the leadership team, with over 15 years of expertise in the Engineering field, applying systematic research processes in driving growth, innovation, and digital transformation in the technology and software development sectors. With a proven track record of success, Ntombizanele has consistently demonstrated her ability to foster a culture of continuous innovation, delivery excellence, and customer satisfaction.
In her current role as Head of Product Strategy at Altron HealthTech, she spearheads the Modernization and Digital Transformation initiatives, driving business growth through strategic partnerships and ecosystem development. Previously, as Senior Product Manager for the Enterprise Solution, Ntombizanele successfully led platform/enterprise digital transformation, and solution delivery for a cross-functional team, contributing to the Altron’s impressive revenue growth.
Ntombizanele holds various qualifications in Marketing & Financial management. Her multifaceted skills and passion for technology and innovation forced her into Product Management and close collaboration with Solutioning teams. Her Strong IT knowledge expertise and qualification in Product Management, Project Management, UX Service Design, IT Service Strategy and Architecture gives her the ability to navigate across teams.
Ntombizanele further holds a postgraduate degree in Business Administration from Henley and is in pursuit of an MBA Qualification.
Prior to joining Altron, Ntombizanele led various product teams as a Product lead & Advisor for Digital Fraud & Marketing Services in the Financial & Credit Risk industry, as well extensive experience in broadcast technology. Ntombizanele was responsible for solution development of Digital Onboarding products, working closely with the Global teams to deliver exceptional solutions in Africa.
Her passion for creating solutions for the African market using innovative technologies to break down barriers and constraints. She strongly believes Africa is a breeding ground for innovation & growth, and that for maximum impact African problems can be solved by African people.
In her spare time, she enjoys simple things, she has a strong sense of family and connection. She enjoys reading, gardening, travelling into and spending time in community outreach programmes -giving back.
Altron HealthTech – Boiler plate information
Utilising over 30 years of experience, Altron HealthTech is a leader in innovative healthcare solutions. We view South Africa's healthcare industry as a dynamic landscape filled with opportunities to drive positive change for both providers and patients.
As industry pioneers in practice management and electronic claims switching, we continuously evolve to meet market needs. Today, we integrate globally significant healthcare software solutions, such as electronic health records (eHR) and advanced medical administration. Our customer-centric approach ensures we develop tailored solutions, delivering measurable value to businesses and practices.
Our mission is clear: to simplify patient care through innovation. We provide proactive, smart, secure, and intuitive healthcare solutions. Our technology transitions practices from paper files to digital without compromising patient integrity, transforming practices daily and driving better outcomes.
We proudly partner with Dischem Oncology to equip physicians with tools for standardising eHR data, enhancing patient control over health records, and implementing payment reforms to offset digital health infrastructure costs. This collaboration allows for seamless interoperability and improved patient care in the oncology space.
Our comprehensive solutions encompass practice management, electronic transactions, outsourced administration, clinical solutions, data insights, and value-added services. These offerings ensure sustainability and growth in the healthcare ecosystem by reducing the complexity of healthcare management.
At Altron HealthTech, we are passionate about enabling our customers to offer the best possible medical care. By simplifying patient care, we connect communities and envision a future where medical technology seamlessly enhances lives. Our efficient and effective healthcare solutions drive better outcomes for practices and ensure maximum societal impact.
Our commitment to innovation and excellence keeps us at the forefront of healthcare technology. By partnering with industry experts, we consistently deliver cutting-edge services that drive progress and improve lives globally. With Altron HealthTech, healthcare providers can focus on what truly matters – their patients – while we handle the complexities of healthcare management.
Contact number: 010 346 0000
Contact person: Lashley Steeneveldt
Senior Specialist: Marketing